Carriage Works, Swindon

Last updated: 19/11/2025

Carriage Works, Swindon (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (“the Site”), contact us, or engage with our services.

1. Who We Are

Carriage Works, London Street, Swindon SN1 5DG
Tel: 07813 721 121
Email: hello@carriage.works
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We act as the Data Controller for the personal data we process.

2. The Information We Collect

We may collect and process the following categories of data:

Information you provide directly

• Name
• Email address
• Phone number
• Business details
• Enquiry content
• Event or workspace booking information

Information collected automatically

• IP address
• Browser type
• Device information
• Pages viewed
• Cookies (see Cookie Policy)

Information from third parties

Where applicable:

• Event booking platforms
• Workspace management systems
• Email marketing tools

We do not knowingly collect data from children under 16.

3. How We Use Your Data

We use personal data to:

• Respond to enquiries and provide customer support
• Process workspace, meeting room, or event bookings
• Send newsletters and updates (only with consent)
• Improve our website, content, and user experience
• Comply with legal obligations and internal administration

We only process data where we have a lawful basis (consent, contract, legitimate interest, or legal requirement).

4. Sharing Your Information

We may share your data with trusted third parties who help us operate our services, including:

• Website hosting providers
• Email newsletter platforms
• Booking or CRM systems
• IT and security providers

We do not sell or rent your personal information.

Any third parties must comply with UK GDPR and process data securely.

5. Data Storage & Security

We store your data securely using appropriate technical and organisational measures to prevent:

• unauthorised access
• loss or misuse
• alteration or disclosure

Where data is transferred outside the UK, we ensure safeguards are in place (e.g., adequacy decisions or standard contractual clauses).

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (in certain circumstances)
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability

To exercise these rights, contact us at: hello@carriage.works

7. Data Retention

We keep personal data only as long as necessary for:

• responding to enquiries
• fulfilling contracts
• legal or financial record-keeping

When no longer needed, data is securely deleted.

8. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices.

9. Updates to This Privacy Policy

We may update this Policy occasionally. Revised versions will be posted on this page.

10. Contact

For privacy enquiries, data access requests, or questions:

Data Protection Contact

Carriage Works, London Street, Swindon SN1 5DG
Tel: 07813 721 121
Email: hello@carriage.works